We would like to take a moment to inform you about the risks and benefits associated with professional massage treatments, as well as provide you with some post-treatment advice to ensure you have a safe and enjoyable experience.
1. Soreness: It is common to experience some soreness or tenderness in the treated areas after a massage. This discomfort usually subsides within a day or two. However, if you experience severe or prolonged pain, please consult your therapist or a healthcare professional.
2. Allergic reactions: Although rare, some individuals may have allergic reactions to massage oils, lotions, or other products used during the treatment. If you have known allergies, please inform your therapist beforehand.
3. Bruising: Deep tissue massages or intense pressure techniques may occasionally cause minor bruising. This is usually harmless and will fade over time.
1. Stress relief: Massage therapy can help reduce stress levels, promoting relaxation and a sense of well-being.
2. Pain management: Many people find relief from chronic pain conditions, such as backaches, headaches, and muscle tension, through regular massage sessions.
3. Improved circulation: Massages can enhance blood flow, which aids in the delivery of oxygen and nutrients to the body's tissues and organs.
4. Increased flexibility: Regular massages can help improve joint mobility and flexibility, making it easier to perform daily activities and exercise.
5. Mental health benefits: Massage therapy has been shown to reduce symptoms of anxiety, depression, and insomnia, promoting better mental health.
1. Hydration: Drink plenty of water after your massage to help flush out toxins released during the treatment.
2. Rest and relaxation: Allow yourself time to rest and relax after your massage to maximize the benefits and avoid overexertion.
3. Gentle stretching: Engage in light stretching exercises to maintain flexibility and prevent muscle stiffness.
4. Avoid strenuous activities: Refrain from intense workouts, heavy lifting, or any physically demanding activities for at least 24 hours after your massage.
5. Communicate with your therapist: If you experience any discomfort or have concerns after your massage, don't hesitate to reach out to your therapist for guidance or advice.
Please note that this notice serves as a general guideline, and individual experiences may vary. If you have any specific health concerns or conditions, we recommend consulting with your healthcare provider before scheduling a massage.
We require a 24 hour cancellation. These appointments are reserved with a credit card, No shows or same day cancellation will be charged 100% of the services booked.
TERMS AND CONDITIONS FOR BOOKING SANTA FE MASSAGE AND WELLNESS ENTITY SF WELLNESS LLC. SERVICES
These terms and conditions of sale (“Terms and Conditions”) must be accepted and agreed by every Client (“Client”) Santa Fe Massage and Wellness entity SF Wellness LLc. By making a booking with us, all Clients are deemed to have read and understood these Terms and Conditions.
“Products” shall refer to any tangible merchandise offered by us for sale, including but not limited to facial, skin and body-related products
“Services” shall refer to any hands-on treatment rendered by our therapists, including but not limited to facial treatments and massages.
Client represents and warrants to Santa Fe Massage and Wellness entity SF Wellness LLC. that:
Clients under 18
Clients under the age of eighteen (18) may not book Services online or in person. Clients must be at least sixteen (16) years old and have the consent of an adult, twenty-one (21) or older, who must be physically present at the time of check in for Services and in the room, at all times, during the performance of Services.
Warranties and Service Guarantees
Products: We provide a one-week guarantee for all products. We will replace the defective product with an identical product if it is proved to be defective, provided that the defective product is returned to us within one (1) week from the date of purchase, together with the relevant receipt.
Services: Given that the efficacy of our facial treatments and massages may vary depending on the individual, including one’s physical/or and mental state of health, we are not able to guarantee any desired results or outcomes from our treatments.
Health, Allergies or Pregnancy Considerations
The treatments and services provided by us are intended only for general wellness purposes and are not intended to substitute professional medical treatment for any condition, medical or otherwise, that Clients may have. Clients with any existing medical conditions are advised to consult their doctors before seeking or receiving any treatments or services from us.
You are required to disclose in your booking request if you have any health conditions, limitations, allergies, physical ailments and/or if you are pregnant, and you will notify our therapist immediately of any discomfort experienced during your treatment.
You agree to fully indemnify and hold harmless Santa Fe Massage and Wellness entity SF Wellness LLC. its affiliates, subsidiaries, representatives, agents, employees and contractors, from and against all liabilities, claims, expenses, damages and losses, including legal fees (on an indemnity basis), arising out of or in connection with the products and services provided to you.
We accept the following methods of payment for our products and services:-
An electronic receipt acknowledging payment will be issued within three (3) working days from request.
It is our policy to collect a deposit of 50% of total services for any events. This is due upon receipt of appointment confirmation. The deposit will be applied toward the final payment due.
Pre-Appointment Cancellations and Rescheduling
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and Clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a cancellation fee will apply.
Cancellation by Santa Fe Massage and Wellness entity SF Wellness LLC.
Very occasionally, Santa Fe Massage and Wellness entity SF Wellness LLC. may have to cancel your booking. Santa Fe Massage and Wellness entity SF Wellness LLC. will let you know as soon as possible and offer you an alternative accommodation of the same standard, or higher, or offer a full refund. We regret we cannot pay compensation or any reimbursement of any expenses or costs you may incur as a result of any such cancellation or change.
Exchanges and Refunds
For single treatments:
As it is our policy to confirm the treatment(s) and price(s) upon the receipt of the deposit and 48 hours prior to the commencement of treatment, we strictly do not entertain any requests for exchanges or refunds once treatment has begun.
For prepaid package treatments:
We may entertain requests to exchange prepaid packages in our sole discretion. In the event that the existing package is to be changed to another of a higher value, you will be required to pay the price difference. We do not provide any refunds for the exchanging of an existing package to another of a lower value. If the prepaid package has been partially used, the value of the existing package will be determined by deducting the regular ala carte price of the service(s) already consumed.
We provide a one-week cooling period from the date of purchase for our Clients to seek full refund of payment should they wish to cancel their prepaid package treatments, subject to the following conditions:-
All Gift Card purchases are non refundable Transparency and Accuracy of Pricing
All prices for our products and services are net prices and will be clearly communicated to our Clients. Additional charges such as add-ons or other services will be clearly reflected as separate and distinct from the prices of the main service(s). The validity of promotional prices and discounts will be clearly communicated to our Clients.
We are committed to ensuring that all prices quoted at the time of booking are honored, even if later adjusted for inflation and other costs.
No “Special” Services
We are a professional organization and strictly do not condone the provision of sexual services, whether propositioned by our therapists or our Clients. We ask that all Clients respect the dignity of our therapists. Any illicit requests or behavior will be reported to the appropriate authorities.
We will procure your consent prior to any use of your personal information for any marketing purposes.
Santa Fe Massage and Wellness entity SF Wellness LLC. cannot accept responsibility or pay any compensation where the performance or prompt performance of the Services is prevented or affected by reason of circumstances which amount to "force majeure". Circumstances amounting to "force majeure" include any event which we could not, even with all due care, foresee or avoid. Such circumstances include government mandated shutdowns, destruction or damage of any part of the Santa Fe Massage and Wellness entity SF Wellness LLC. premises through fire, flood, explosion, storm or other weather damage, break-in, criminal damage, riots or civil strife, industrial action, natural or nuclear disaster, fire, adverse weather conditions, war or threat of war, actual or threatened terrorist activity, pandemic, epidemic and all similar situations beyond our control.
The Terms and Conditions constitute the sole and entire agreement between you and Santa Fe Massage and Wellness entity SF Wellness LLC. regarding Santa Fe Massage and Wellness entity SF Wellness LLC.’s online booking platform for Services and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the booking platform.
Changes to Terms and Conditions
We keep the Terms and Conditions under regular review, and reserve the right to revise these Terms and Conditions at any time in our sole discretion without any prior notice.
The date these Terms and Conditions were last revised is set out below. You will be deemed to have consented to and be bound by any amendment to these Terms and Conditions when you purchase our products or engage our services on and from the effective date of the last revision.
Feel free to contact us with any questions, inquiries, or to book a day spa appointment.
5511 Highway 280, Birmingham, Alabama 35242, United States
09:00 am – 07:00 pm
09:00 am – 07:00 pm
09:00 am – 07:00 pm
09:00 am – 07:00 pm
09:00 am – 07:00 pm
09:00 am – 07:00 pm
If you're interested in one of our open positions, start by applying here and attaching your resume.